Request a replacement
If you have an existing contract with us and the worker cannot continue, this page explains what the guarantee covers and how we start.
24 months
Replacement guarantee — 24 months
Throughout the 24-month contract term, if the worker cannot continue, the office bears the following costs on replacement:
- 50% of the new worker's work-permit fee
- The new worker's visa fee
- The new worker's medical examination fee
- Replacement within 90 days with no price difference
OMR 100.5 borne by the office for you on replacementHalf the permit + the visa + the medical for the replacement worker, computed from current government fees.
Condition: Conditional on the previous worker consenting to the transfer of her services.
In plain termsIn plain terms: if the worker does not continue at any point in the two years, the office brings a replacement within 90 days and pays half the work permit, the visa, and the medical — provided the previous worker agrees to transfer.
Read the full guarantee terms How do we start a replacement?
- Message us on WhatsApp with the contract number or the contract holder's name.
- We verify the remaining guarantee period and the covered case.
- We obtain the previous worker's consent to transfer her services.
- We start the replacement worker's procedures, targeting arrival within 90 days.
Ready to start? Message us on WhatsApp and we reply within working hours
Tell us the nationality you have in mind and we send you the contract, fees and expected timeline in detail.